Privacy Policy
Privacy Policy
This policy describes how personal information may be collected, used, disclosed, retained, and protected when you visit norvessan.com, purchase, or contact us.
Information We May Collect
We may collect contact and shipping details; order, transaction, return, and refund details; account information; support communications; device, browser, IP, cookie, and interaction data; and payment related data required by Shopify and payment providers. We do not store complete card numbers on our own servers.
How Information Is Collected
Information comes directly from you; automatically through cookies and similar technologies; from Shopify, payment, carrier, fulfillment, and support providers; and from enabled advertising or analytics services where permitted.
Why We Use Personal Information
We process and deliver orders, send confirmations and tracking, provide support, resolve returns and disputes, prevent fraud, improve the site, provide permitted marketing, comply with legal and accounting duties, and establish or defend claims.
Cookies & Similar Technologies
The site and its providers may use cookies, pixels, and logs for cart and checkout functionality, preferences, analytics, security, fraud prevention, and advertising where enabled. Browser privacy controls may restrict cookies, but essential site features may then fail.
Service Providers & Disclosure
We may share information as reasonably necessary with Shopify, payment processors, banks, carriers, warehouses, support and communication providers, analytics, hosting, security, marketing providers where enabled, advisers, and authorities as legally required or permitted. Information may also be disclosed in a business transaction subject to applicable requirements. We do not rent information to unrelated third parties for their independent use.
Sale, Sharing & Targeted Advertising
Some advertising disclosures may count as a sale or sharing under certain U.S. state laws even without monetary exchange. Eligible users may use available store privacy controls or contact service@norvessan.com to exercise choices.
Shopify
Our store uses Shopify infrastructure. Information necessary to operate the store and complete purchases may be processed by Shopify and applicable service providers under their respective privacy practices.
Data Retention
We keep information as reasonably necessary for transactions, administration, support, accounting, tax, fraud prevention, disputes, contractual enforcement, and legal obligations, then delete or deidentify it as appropriate.
Your Privacy Rights
Depending on your location, you may request access, correction, deletion, a copy, restriction or objection, opt out of certain sale, sharing, targeted advertising, or marketing, and appeal a decision where law provides. Rights may have exceptions and verification requirements.
Submitting a Privacy Request
Email service@norvessan.com with the subject “Privacy Request” and describe your request. We may verify your identity or authorized agent before acting and will respond as applicable law requires.
Marketing Communications
Use the unsubscribe link in marketing emails or contact us to opt out. Transactional or service messages may still be sent.
Information Security
We use reasonable measures intended to protect data, but no online transmission or system is completely secure.
Children’s Privacy
Our store is not intended for children below the age permitted by applicable law, and we do not knowingly collect their information. Contact us if you believe a child provided data.
International Processing
Information may be processed in countries other than your own by Shopify and other providers, subject to applicable safeguards and requirements.
Changes to This Policy
We may revise this policy as practices, technology, or legal requirements change. The current version will be posted on this site.
Contact Us
For questions or privacy requests, contact service@norvessan.com or +86 19927743931. Store operator: Shenzhen Guangweisu Technology Co., Ltd.